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<title><![CDATA[KPMG Shared Services and Outsourcing  Institute Feed]]></title> 
<link>http://www.kpmginstitutes.com/</link> 
<language>en-us</language> 
<copyright>© 2010 KPMG LLP, a U.S. limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.</copyright>
<itunes:subtitle>KPMG Shared Services and Outsourcing  Institute Feed</itunes:subtitle>
<itunes:author>KPMG LLP (U.S.)</itunes:author>
<itunes:summary>The global SSO Institute provides valuable resources to help executives considering, implementing, and managing IT, business process improvement, and other sourcing initiatives. </itunes:summary>
<description><![CDATA[The global SSO Institute provides valuable resources to help executives considering, implementing, and managing IT, business process improvement, and other sourcing initiatives. ]]></description> 
<itunes:keywords>KPMG, Shared Services and Outsourcing  Institute,Shared Services, Outsourcing</itunes:keywords>
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<itunes:name>KPMG LLP</itunes:name>
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<itunes:category text="Business">
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<itunes:category text="Business">
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<itunes:category text="Management &amp; Marketing" />
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<title><![CDATA[KPMG 2011 Cloud Pulse Survey Results]]></title> 
<link>http://www.kpmginstitutes.com/shared-services-outsourcing-institute/events/2011-cloud-pulse-webcast-nov-15-2011.aspx</link> 
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<pubDate>Tue, 15 Nov 2011 15:00:00 GMT</pubDate>  
<description><![CDATA[<p>The webcast reviewed highlights from both KPMG's Cloud Pulse Survey and the <a title="KPMG paper: Clarity in the Cloud" href="http://www.kpmg.com/Global/en/IssuesAndInsights/ArticlesPublications/Pages/cloud-clarity.aspx" target="_blank">KPMG and Forbes Insights Study on Cloud</a>.</p>
<br />
<p>Findings presented provided a holistic and broad-ranging view of Cloud market trends including quantitative and qualitative gauges on the current and projected state of the Cloud market.</p>
<br />
<p>What makes KPMG's Cloud Pulse Survey data different from that presented in the press, from analyst firms, from industry conferences and the like? No hearsay, no third-party data. You'll gain 'on-the-streets' insights into Cloud Computing in a manner that can help you achieve greater success.</p>
<p><strong><br />Presenters:</strong></p>
<p><br />Bryan Cruickshank, global IT Advisory leader, Management Consulting</p>
<p>Rick Wright, principal, Advisory, global cloud enablement leader</p>
<p>Steve Salmon, principal, Advisory, global Cloud Center of Excellence lead</p>
<p>Stephen Hasty, Jr., global IT Advisory leader, Risk Consulting</p>
<p>Stan Lepeak, director, global research, Management Consulting<o:p></o:p></p>
<p><strong><br /><a title="Webcast recording: 2011 Cloud Pulse survey results on iTunes" href="http://itunes.apple.com/us/podcast/kpmg-2011-cloud-pulse-survey/id316019311?i=108772939" target="_blank">Listen to the webcast recording.</a></strong></p> ~Tue, 15 Nov 2011 15:00:00 GMT~]]></description>

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<title><![CDATA[Assessing Global Shared Services and Outsourcing Maturity]]></title> 
<link>http://www.kpmginstitutes.com/shared-services-outsourcing-institute/events/assessing-shared-services-and-outsourcing-maturity.aspx</link> 
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<pubDate>Thu, 01 Dec 2011 16:00:00 GMT</pubDate>  
<description><![CDATA[<p><strong>Presenters:</strong> <br />Stan Lepeak, global research director, Management Consulting</p>
<p>Bob Cecil, principal, Management Consulting</p>
<p>Rick Bertheaud, principal, Management Consulting</p>
<p>&nbsp;</p>
<p><strong>Duration:</strong> one hour<br /><br /></p>
<p><strong>Description:</strong> In late 2011, KPMG conducted a research effort reaching out to executives at leading organizations that have embraced and adopted an <a title="KPMG paper: The Extended Global Enterprise Advantage" href="http://www.kpmginstitutes.com/global-enterprise-institute/insights/2010/the-extended-global-enterprise-advantage.aspx" target="_blank">extended global enterprise </a>model. The research identified leading practices in global shared services and examined organizational global shared services maturity utilizing a 23-point KPMG EGE maturity assessment framework. This webcast presents the stage one results of this research effort, which will continue.</p>
<p>&nbsp;</p>
<p>Key discussion highlights include the following:<br /><br /></p>
<ul>
<li>Defining the extended global enterprise model and framework</li>
<li>Examining how leading global organizations are adopting and enhancing EGE to meet their specific business needs</li>
<li>Introducing and defining the EGE maturity framework and its elements - profiling the maturity of leading EGE adopters</li>
<li>Understanding how organizations weigh the business case for pursuing more and greater EGE maturity</li>
<li>Sharing leading practices in the deployment, management and governance of global shared services and outsourcing</li>
</ul>
<p>&nbsp;</p> ~Thu, 01 Dec 2011 16:00:00 GMT~]]></description>

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<title><![CDATA[Webcast: Global Sourcing Legal Pulse Survey Results 2012 ]]></title> 
<link>http://www.kpmginstitutes.com/shared-services-outsourcing-institute/events/global-sourcing-legal-pulse-survey-results-webcast-2012.aspx</link> 
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<pubDate>Tue, 27 Mar 2012 15:00:00 GMT</pubDate>  
<description><![CDATA[<p><strong>Presenters:</strong><br />Stan Lepeak, director - Global Research, KPMG Management Consulting</p>
<p>Marc Stark, contract architecture and negotiation specialist, KPMG Shared Services and Outsourcing Advisory<br /><br /><strong>Description:</strong> The inclusion of law firm perspectives in the KPMG 2012 Global Sourcing Legal Pulse survey enables KPMG to dig deeper into outsourcing issues and trends including those related to contract terms and conditions and pricing and commercial terms.</p>
<p>&nbsp;</p>
<p>This Legal Pulse survey addresses IT Outsourcing and Business Process Outsourcing market activity during 2011 with predictions for 2012. Topics explored include:</p>
<p>&nbsp;</p>
<ul>
<li>Outsourcing Market Demand and Deal Characteristics</li>
<li>Contract Complexity and Contentiousness</li>
<li>Contractual Terms and Conditions</li>
<li>Pricing and Commercial Terms</li>
<li>Service Provider Negotiation Characteristics</li>
<li>Usage of Outside Counsel</li>
</ul>
<p>&nbsp;</p>
<p>The Global Sourcing Legal Pulse complements and extends the global, regional and industry Pulse surveys that KPMG and EquaTerra have conducted on a quarterly basis since 2004.</p>
<p>&nbsp;</p>
<p>What makes the KPMG Pulse Survey data different from that presented in the press, from analyst firms, from industry conferences and from other advisory firms? No hearsay, no third-party data. You'll gain "on-the-streets" insights into the outsourcing market.</p>
<p>&nbsp;</p> ~Tue, 27 Mar 2012 15:00:00 GMT~]]></description>

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<title><![CDATA[Optimizing IT Operations: Elevating Performance in an Era of Declining Budgets]]></title> 
<link>http://www.kpmginstitutes.com/shared-services-outsourcing-institute/events/optimizing-it-operations.aspx</link> 
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<pubDate>Thu, 17 Nov 2011 20:00:00 GMT</pubDate>  
<description><![CDATA[<p>Modern technology can perform a vital role in the provision of critically-needed services to public sector organizations' constituencies. Its effective use can reduce ongoing operational costs, improve services delivery, enable better management through integrated data and enhance communications, among other objectives.</p>
<p>But the question on most managers' minds today is: How can I deploy and leverage technology in this time of sharply constrained budgets?</p>
<p>This KPMG Government Institute webcast features the experiences of individuals making technology decisions for their public sector organizations, including discussions about how they are managing to "do more with less."</p>
<p>Among the concepts explored are consolidation, shared services, outsourcing and cloud computing, along with several leading practices and lessons learned in the public sector.</p>
<p>Topics in this webcast will include:</p>
<ul>
<li>How organizations can get started, even if they have only a limited capacity for initial or upfront investment Achieving the desired value, selling the change to leadership and users, and strategies to avoid timeline delays and budget overruns</li>
<li>What kind of gains/improvements to expect</li>
<li>How to build a business case to justify the strategies selected</li>
<li>How to demystify cloud computing and successfully integrate the cloud in public sector organizations: questions about its security, risk and impact on end users</li>
<li>How organizations that have or are considering shared services can build off existing investments to achieve further benefits</li>
</ul> ~Thu, 17 Nov 2011 20:00:00 GMT~]]></description>

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<title><![CDATA[Webcast: KPMG Sourcing Advisory 1st Quarter 2012 Pulse Survey Results]]></title> 
<link>http://www.kpmginstitutes.com/shared-services-outsourcing-institute/events/webcast-ssoa-1q12-global-pulse-survey.aspx</link> 
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<pubDate>Thu, 26 Apr 2012 15:00:00 GMT</pubDate>  
<description><![CDATA[<p><strong>Presenters:</strong><br />Cliff Justice, U.S. leader, Shared Services and Outsourcing Advisory<br />Stan Lepeak, global research director, KPMG LLP Management Consulting<br /><br /><strong>Description:</strong> KPMG released the findings from its 1Q12 Global Sourcing Advisory Pulse survey in this webcast. The quarterly Pulse survey - targeting leading business and information technology service providers and KPMG's global sourcing advisors - queries those on the "front lines" of the shared services, outsourcing, and third-party business and IT services markets.</p>
<p>&nbsp;</p>
<p>This edition covers&nbsp;January through&nbsp;March 2012.<br /><br />Findings&nbsp;include a holistic and comprehensive view of market trends, including quantitative and qualitative gauges on the current and projected state of the shared services, third-party business process and information technology services markets.</p>
<p><br />The result is real-world insights into:<br /><br /></p>
<ul>
<li>Demand and adoption trends for shared services and third-party business and IT services</li>
<li>Drivers for service delivery improvement efforts</li>
<li>Market conditions impact on sourcing cloud computing update</li>
</ul>
<p>&nbsp;</p>
<p>What makes the KPMG Pulse Survey data different from that presented in the press, from analyst firms, from industry conferences and from other advisory firms? No hearsay, no third-party data. You'll gain "on-the-streets" insights into when, where and how to invest to improve the chance of greater success.</p> ~Thu, 26 Apr 2012 15:00:00 GMT~]]></description>

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<title><![CDATA[Webcast: KPMG Sourcing Advisory 4th Quarter 2011 Pulse Survey Results]]></title> 
<link>http://www.kpmginstitutes.com/shared-services-outsourcing-institute/events/webcast-ssoa-4q11-global-pulse-survey.aspx</link> 
<enclosure url="https://kpmguk.webex.com/kpmguk/lsr.php?AT=pb&amp;SP=EC&amp;rID=14606012&amp;rKey=990821699322FE89" length="" type="audio/mpeg" /> 
<pubDate>Thu, 26 Jan 2012 16:00:00 GMT</pubDate>  
<description><![CDATA[<p><strong><a title="Listen to the Webex recording: 4Q11 Sourcing Advisory Global Pulse webcast" href="https://kpmguk.webex.com/kpmguk/lsr.php?AT=pb&amp;SP=EC&amp;rID=14606012&amp;rKey=990821699322FE89" target="_blank">Click here to listen to the recording.</a></strong></p>
<p>&nbsp;</p>
<p><strong>Presenters:</strong><br />Cliff Justice, U.S. leader, Shared Services and Outsourcing Advisory<br />Stan Lepeak, global research director, KPMG LLP Management Consulting<br />Bill Thomas, partner, Shared Services and Outsourcing Advisory Europe</p>
<p><br /><strong>Description:</strong> KPMG is released the findings from its 4Q11 Sourcing Advisory Pulse survey in this webcast. The quarterly Pulse surveys -- targeting leading business and information technology service providers and KPMG&rsquo;s global sourcing advisors -- query those on the "front lines" of the shared services, outsourcing, and third-party business and IT services markets.</p>
<p>This edition covers October through December 2011.<br /><br />Findings presented included a holistic and comprehensive view of market trends, including quantitative and qualitative gauges on the current and projected state of the shared services,&nbsp;third-party business process and information technology services markets.</p>
<p><br />The result is real-world insights into:<br /><br /></p>
<ul>
<li>Demand and adoption trends for shared services and third-party business and IT services</li>
<li>Drivers for service delivery improvement efforts</li>
<li>Trends in global business services</li>
<li>Top business trends and predictions for 2012</li>
<li>Outsourcing deal pricing, service provider profitability and scope</li>
</ul>
<p>&nbsp;</p>
<p>What makes the KPMG Pulse Survey data different from that presented in the press, from analyst firms, from industry conferences and from other advisory firms? No hearsay, no third-party data. You'll gain "on-the-streets" insights into when, where and how to invest to improve the chance of greater success.<br /><br /></p>
<p><strong><a title="Listen to the Webex recording: 4Q11 Sourcing Advisory Global Pulse webcast" href="https://kpmguk.webex.com/kpmguk/lsr.php?AT=pb&amp;SP=EC&amp;rID=14606012&amp;rKey=990821699322FE89" target="_blank">Click here to listen to the recording.</a></strong></p> ~Thu, 26 Jan 2012 16:00:00 GMT~]]></description>

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